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Ask the Expert: What impact do communication skills have on patient outcomes and what are the challenges of assessing them?

In this Ask the Expert video, Senior Measurement Scientist Ann King, PhD defines the different facets of communications skills and explains why this area is both so challenging and important to assess.

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Medical education needs to support the advancement of skills and behaviors alongside knowledge, so students can develop as complete physicians, ready to take on patient care. We’re rethinking measurement to facilitate this evolution, but we can’t do it without new perspectives and ideas.